Shipping Policy

Shipping

All print orders from our website – subscriptions, anthologies, and individual back issues – are monitored and received Monday-Wednesday only, so if you place an order between Thursday-Sunday, it will be picked up the following week

Please allow up to one week from shipping to receive your order. Depending on volume and time of year, orders can be delayed

If you haven’t received your purchase within two weeks of dispatch, contact us at info@poetrywales.co.uk with your full name, address, order date and reference where possible 

Subscriptions

Print

Poetry Wales is a triannual publication, publishing in Spring (March), Summer (July), and Winter (November). Your first issue will depend on when your subscription starts:

  • Subscriptions purchased between 1st December – 31st March will receive the Spring issue as their first issue
  • Subscriptions purchased between 1st April – 31st July will receive the Summer issue as their first issue
  • Subscriptions purchased between 1st August – 30th November will receive the Winter issue as their first issue.

If you wish to order a previous issue, you can purchase all back issues here

If you are expecting an issue and it has not arrived, email info@poetrywales.co.uk with your full name and address and order date and reference where possible

Digital

Our digital subscriptions are managed by ExactEditions. If you have any issues with your digital subscription, please contact them through their customer support form here or at info@exacteditions.com